Terms of Service
Effective Date: May 15, 2026
Website: liquidzenwater.com
Company: LZ528 LLC
Welcome to Liquid Zen Water. These Terms of Use govern your access to and use of our website, online store, products, content, and related services. By visiting our website or purchasing from us, you agree to these Terms.
Please read them carefully.
1. Use of This Website
You may use this website for lawful personal or business purposes only. You agree not to misuse the site, interfere with its operation, attempt unauthorized access, copy content without permission, or use the website in a way that violates any applicable law or regulation.
We reserve the right to refuse service, cancel orders, restrict access, or remove content at our discretion.
2. Product Information
Liquid Zen Water offers premium water products designed around hydration, wellness, sustainability, and mindful daily rituals. Our products may reference concepts such as structured water, 528 Hz frequency, vibration, resonance, and alignment as part of our brand philosophy and product story.
These concepts are intended to support the Liquid Zen brand experience and should not be interpreted as medical, therapeutic, or disease-related claims. Liquid Zen’s own brand language positions the product around hydration, harmony, clarity, and alignment, not as a medical treatment or cure.
3. No Medical Advice
The information on this website is provided for general educational, lifestyle, and wellness purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Statements about frequency, structured water, hydration, mindfulness, or wellness have not been evaluated by the U.S. Food and Drug Administration unless specifically stated otherwise.
Always consult a qualified healthcare professional before making decisions related to your health, diet, hydration, or wellness practices.
4. Purchases and Payments
When you purchase from our website, you agree to provide accurate billing, shipping, and contact information.
All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to update pricing, correct errors, change product availability, or cancel orders due to inaccurate information, suspected fraud, inventory issues, or payment problems.
Payment processing is handled through Shopify and its payment partners. We do not store your full payment card details on our website.
5. Shipping
Shipping times, rates, and delivery estimates are provided at checkout or on our shipping policy page. Delivery timelines are estimates and may be affected by carrier delays, weather, holidays, address errors, or circumstances outside our control.
Once an order has been handed to the carrier, risk of loss may transfer to the customer to the extent permitted by law.
6. Returns and Refunds
Returns, refunds, damaged product claims, and order issues are governed by our separate Refund Policy and Shipping Policy. Please review those policies before placing an order.
We reserve the right to refuse refunds or replacements in cases of misuse, fraud, incorrect address entry, failure to retrieve delivered packages, or claims submitted outside the stated policy window.
7. Subscriptions
If we offer subscription purchases, you authorize us to charge your selected payment method on a recurring basis according to the subscription terms shown at checkout.
You may manage, pause, or cancel your subscription through your account portal or by contacting customer support, subject to the terms presented at the time of purchase.
8. Email, SMS, and Marketing Communications
By submitting your email address, phone number, or contact information, you may consent to receive communications from Liquid Zen Water, including order updates, promotional emails, newsletters, SMS messages, or customer support messages.
You may unsubscribe from marketing emails by using the unsubscribe link in our emails. SMS opt-out instructions will be provided in applicable text messages.
Transactional messages related to orders, shipping, account updates, or customer service may still be sent when necessary.
9. Wholesale, Retail, and Partnership Inquiries
If you submit a wholesale, retailer, hospitality, ambassador, event, or partnership inquiry, you agree to provide accurate information. Submission of an inquiry does not guarantee approval, partnership, pricing access, distribution rights, or business relationship.
We may contact you using the information provided to discuss possible business opportunities.
10. Intellectual Property
All content on this website, including logos, names, product names, text, graphics, photography, videos, packaging design, icons, brand language, and website design, is owned by or licensed to Liquid Zen Water.
You may not copy, reproduce, modify, distribute, sell, or use our intellectual property without written permission.
“Liquid Zen,” related marks, taglines, product names, visual identity, and brand assets are protected brand property.
11. User Content
If you submit reviews, testimonials, photos, videos, social media posts, comments, or other content to Liquid Zen Water, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, edit, and share that content for marketing, advertising, social media, website, and promotional purposes.
You are responsible for ensuring that any content you submit does not violate the rights of others, contain unlawful material, or include false claims.
We reserve the right to remove or reject user content at our discretion.
12. Testimonials and Reviews
Testimonials, reviews, and customer experiences reflect individual opinions and personal experiences. They do not guarantee that all customers will have the same experience.
Customer statements should not be interpreted as medical claims or proof of any health outcome.
13. Third-Party Links and Tools
Our website may include links to third-party websites, payment processors, apps, shipping providers, social media platforms, email providers, or embedded tools.
We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services. Your use of third-party tools may be governed by their own terms and policies.
14. Accuracy of Information
We try to keep website content accurate and current, but we do not guarantee that all information is complete, error-free, or up to date.
We may correct errors, update product descriptions, revise content, or change availability at any time without notice.
15. Limitation of Liability
To the fullest extent permitted by law, Liquid Zen Water and its owners, employees, contractors, partners, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website, products, or services.
This includes, but is not limited to, loss of profits, data loss, business interruption, personal dissatisfaction, product misuse, shipping delays, or reliance on website content.
16. Disclaimer of Warranties
The website, content, and products are provided “as is” and “as available” unless otherwise required by law.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
Except as expressly stated, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
17. Age Requirement
By using this website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you are using the site with permission from a parent or legal guardian.
18. Prohibited Uses
You agree not to use this website to:
- Violate laws or regulations
- Infringe on intellectual property rights
- Submit false or misleading information
- Upload malicious code or interfere with site security
- Harass, abuse, defame, or harm others
- Attempt fraud, unauthorized transactions, or chargeback abuse
- Scrape, copy, or exploit website content without permission
19. Indemnification
You agree to indemnify, defend, and hold harmless Liquid Zen Water and its owners, employees, contractors, partners, affiliates, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from your use of the website, your violation of these Terms, your misuse of products, or your violation of another person’s rights.
20. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
Any disputes will be handled in the courts located in [Insert County and State], unless otherwise required by law.
21. Changes to These Terms
We may update these Terms of Use from time to time. Changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Terms.
22. Contact Information
For questions about these Terms, please contact us at:
Liquid Zen Water
Email: info@liquidzenwater.com
Website: liquidzenwater.com